Nowadays, the cell phone is almost part of the family. 95% of French people have one. But this device still hides many secrets. A spectator of France Info indeed wondered about his lifetime package which has just been increased. With a few clicks on the Internet, you can easily find these famous packages. One of them is $ 9.99 for life, according to the site. A tempting offer that only exists on price comparison sites.
In fact, when you click on the site of the operators concerned, the terms differ, it is only a question of a non-binding contract. It makes a big difference. “The operators do not commit to the lifetime price guarantee”, notes Me Richard Forget, lawyer at the Paris bar. The latter adds that the prices of these contracts without condition of duration may well be increased. So how can customers get away with canceling a plan that no longer suits them? “You must send a letter with acknowledgment of receipt to your telephone operator, they then have a period of 10 days after receipt of the mail to terminate your subscription”, explains the journalist France Télévisions Julien Duponchel, on the set of 13 Hours, Monday January 4.
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